when i turn on power button, not open and then caplog kye and another led light was open,what happen? please help me

hazelhtike

Commendable
Jun 20, 2016
1
0
1,510
Cannot Open my Toshiba laptop. Power button and not open led light at power button and another button caplog led light is turn on
 
Hi,

Boot issues seems to be popular today. :( Please do try these troubleshooting steps that I just suggested to someone who had the same exact problem.
- First is to do a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again with the battery and charger.
- Next test to try would be to remove the battery again and connect just the AC adapter and see if it will boot up or not.
- If the laptop will still not boot up with just the AC adapter connected do try a different AC adapter that has the same voltage.
- Do also reseat the RAM's, remove them all for couple of seconds then put them back in making sure everything is seated properly.
- Lastly, do also try connecting an external monitor and see if you'll get any display from it.
- If all these will not work the problem lies in the motherboard.