my dell vostro wont turn on

opkj2001

Commendable
Jun 13, 2016
5
0
1,510
Hi, I am using a dell vostro v131. It powers on with the AC adapter and charges the battery. When I pull out the charger while it is still on it works perfectly with the charged battery. However, if I turn it off the battery cannot turn the laptop on unless i connect the AC back. I need help ASAP
 
Solution
Ok, unfortunately you may be better served on the Dell forums for such a specific question. I can't find any information further than I've asked you about. Someone with experience with this particular laptop may chime in, but your chances are likely higher in the Dell forums.

opkj2001

Commendable
Jun 13, 2016
5
0
1,510


Thanks but I replaced the battery with one that can last over 3 hours in another laptop but the problem still persists
 

Rogue Leader

Distinguished
Moderator
Ok, unfortunately you may be better served on the Dell forums for such a specific question. I can't find any information further than I've asked you about. Someone with experience with this particular laptop may chime in, but your chances are likely higher in the Dell forums.
 
Solution

opkj2001

Commendable
Jun 13, 2016
5
0
1,510


I tried that trick too but it didn't work.