Laptop_Nerd
Splendid
- Aug 28, 2015
- 5,318
- 3
- 22,710
Hi,
Please do try these troubleshooting steps that may help.
- First is to do a clean install of the graphics card driver.
- Go to Device Manager and uninstall the graphics card driver.
- Next is to open Programs and Features then uninstall anything related to the graphics card.
- Once completely uninstalled, download and install the latest driver.
- Reboot the laptop once installed then test it again.
- If the same problem will persist do connect an external monitor and observe if the same problem will persist.
- Lastly, uninstall/reinstall the app you've installed then test it again.
Please do try these troubleshooting steps that may help.
- First is to do a clean install of the graphics card driver.
- Go to Device Manager and uninstall the graphics card driver.
- Next is to open Programs and Features then uninstall anything related to the graphics card.
- Once completely uninstalled, download and install the latest driver.
- Reboot the laptop once installed then test it again.
- If the same problem will persist do connect an external monitor and observe if the same problem will persist.
- Lastly, uninstall/reinstall the app you've installed then test it again.
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