Dell Inspiron 5559 core i7 laptop won't start (white and orange lights)

UsamMars

Commendable
Jun 6, 2016
1
0
1,510
When I push the power button, my laptop doesn't start. But the battery light flashes. White light flashes 7 times and orange light flashes 2 times.. ant this goes on and on..after like 2 minutes it beeps(only once)

My laptop is only 6 month old. Help!!!:??:
 
Solution
Try booting from an install or repair disc and doing a repair option. If that doesn't work, I'd post in the Dell forum here: http://en.community.dell.com/support-forums/laptop/ . I have an Inspiron 5559 about the same age as yours, but haven't had boot problems (or any other serious problems for that matter). I hope you have a full system backup; if not it could be time to save your data and restore to factory settings.

Good luck.

wpgwpg

Estimable
Jul 18, 2014
23
0
4,590
Try booting from an install or repair disc and doing a repair option. If that doesn't work, I'd post in the Dell forum here: http://en.community.dell.com/support-forums/laptop/ . I have an Inspiron 5559 about the same age as yours, but haven't had boot problems (or any other serious problems for that matter). I hope you have a full system backup; if not it could be time to save your data and restore to factory settings.

Good luck.
 
Solution

wpgwpg

Estimable
Jul 18, 2014
23
0
4,590


That is for a Dell Latitude, but the OP said he has an Inspiron. However he talks about battery lights which my Inspiron 5559 doesn't have, so I believe he needs to clarify what he has.

 

zer0c00l587

Estimable
Jan 14, 2016
258
0
5,210


Yep, you are right about that, my mistake.
 

shwimm

Commendable
Dec 3, 2016
1
0
1,510
I had the same problem. I called Dell support and they had to replace the motherboard. The guy on the phone said "it is a known issue" but it took him a long time to find the answer.