Your question
Solved

External Hard Drive not being recognized by Asus

Tags:
  • Asus
  • Hard Drives
  • External Hard Drive
Last response: in Laptop General Discussion
May 15, 2016 7:22:48 PM

I am trying to transfer an external Seagate hard drive to an Asus laptop. It's not being recognized, and there is no option to change the drive or path. It's grayed out. I can see the usb Seagate under device manager under disk drives so it is not dead. I don't want to do convert to disk management, because I don't know enough about that. Thanks

More about : external hard drive recognized asus

a b Ĉ ASUS
May 15, 2016 7:40:56 PM

please post a screenshot of ur disk management after right clicking on the target drive...
m
0
l
May 15, 2016 7:53:31 PM

I don't know how to paste a screen shot, but it just says the Seagate hard drive that I have. When I right click it, it says update driver software, uninstall, scan for hardware changes, and properties.
m
0
l
Related resources
a b Ĉ ASUS
May 15, 2016 7:55:39 PM

does it show uninitialised/raw???

for screenshot, u need to use "print screen" key and then copy it to clipboard or ms paint...then upload it to sum image hosting site like imgur.com and paste the link here...
it wud be helpful if u can do tht...

also wat kind of data r u tryng to transfer??? important or expendable???
m
0
l
May 15, 2016 8:00:15 PM

No it doesn't show that. It's expendable data, but I would like to keep it.
m
0
l
a b Ĉ ASUS
May 15, 2016 9:02:37 PM

Techques said:
I don't know how to paste a screen shot, but it just says the Seagate hard drive that I have. When I right click it, it says update driver software, uninstall, scan for hardware changes, and properties.


u r checking at the wrong place...these options are from device manager...
u need to go to disk management...right click on computer and select manage and then disk management....
or simply type disk management in start menu...
m
0
l
May 16, 2016 5:21:26 AM

Hellfire13 said:
Techques said:
I don't know how to paste a screen shot, but it just says the Seagate hard drive that I have. When I right click it, it says update driver software, uninstall, scan for hardware changes, and properties.


u r checking at the wrong place...these options are from device manager...
u need to go to disk management...right click on computer and select manage and then disk management....
or simply type disk management in start menu...


I checked there, but it doesn't allow me to change the path. It only says convert to disk management.
m
0
l
a b Ĉ ASUS
May 16, 2016 5:23:41 AM

please post a screenshot...doesnt sound logical...
m
0
l
May 16, 2016 5:25:33 AM

Hellfire13 said:
please post a screenshot...doesnt sound logical...


I can't right now. Changing the path is grayed out when I right click it.
m
0
l
a b Ĉ ASUS
May 16, 2016 5:29:22 AM

wat do u mean by changing the path???
m
0
l
May 16, 2016 5:30:37 AM

Hellfire13 said:
wat do u mean by changing the path???


Choosing the drive that the hard drive will appear.
m
0
l
a b Ĉ ASUS
May 16, 2016 5:33:45 AM

i wud rather wait for a screenshot...
m
0
l
May 16, 2016 4:31:20 PM

Help from Asus said if it says convert to disk management, then it's damaged.
m
0
l
a b Ĉ ASUS
May 16, 2016 10:51:57 PM

i have never heard of "convert to disk management"...
disk management is the storage interface...it cannot be a file format...
m
0
l
May 17, 2016 5:18:32 AM

Hellfire13 said:
i have never heard of "convert to disk management"...
disk management is the storage interface...it cannot be a file format...


Then my computer must not be able to read it.
m
0
l
a b Ĉ ASUS
May 17, 2016 7:20:29 AM

like Hellfire13 said
upload a screenshot to imgur or tinypic and post the link here.
m
0
l
a b Ĉ ASUS
May 17, 2016 8:41:13 AM

yes...u must upload a screenshot...
m
0
l
a b Ĉ ASUS
May 17, 2016 8:51:18 PM

please repost...link is corrupted...
m
0
l
May 18, 2016 12:04:05 AM

@ Hellfire13,

The link is not corrupted. The image is easily open and is quite visible. You can try to open this at another browser.

m
0
l
May 18, 2016 12:05:02 AM

Hello Techques,

If your hard drive is not dead, then there may be chances that it is affected by the virus infection. If your system get affected by the virus, it may also affect your Seagate hard drive. This may lead to the Seagate hard drive become unrecognized by the Windows... For this, you can run a perfect antivirus to clean out all the viruses.

Hope it will work for you...

Good Luck!!!
m
0
l
a b Ĉ ASUS
May 18, 2016 1:04:31 AM

ok i can see it now...previously dns was not resolving the site...lol...

anywayss........

first of all...ur hdd is not dead(else it wont be reflecting in disk management)...and there is no virus...
ur mbr has been converted to gpt as u can see in disk management...
and there is no "convert to disk management"...its "convert to dynamic disk"...u have been misquoting all along...donno why...
ok...so...heres how its going to work...
A disk on a computer is usually partitioned in either MBR or GPT (two different partition table). Those partitions are then formatted with a file system, such as FAT, EXT2 and NTFS....

over here u cant see it as it is gpt...which u need to convert to ntfs...
there are many ways to do tht...but a relatively easier way is through 3rd party software...
download and install Mini Tool Partition Wizard...its one of the best softwares out there...check the instruction page and u will be able to convert to ntfs easily...

keep us posted...
m
0
l
May 18, 2016 10:25:26 PM

Hi Techques,

Your question is confusing; can you please answer some of my questions so that I can help you out.

If your hard drive is appearing in the device manager and showing update drive software issue, then why you don’t update the driver?

Have you tried check disk command to detect the issue with the hard drive?

[chkdsk H (drive name): /F (type f to fix error)]

If you haven’t tried the above remedies, then you should go through them and see if your drive starts working properly.
m
0
l
a b Ĉ ASUS
May 18, 2016 11:44:17 PM

chkdsk wont find anything as there is no problem with the disk...just the partition table which got corrupted...refer to the screenshot op has provided...its pretty evident...
m
0
l
May 19, 2016 12:06:58 PM

Thanks, I will try your solution later. I was quoting it wrong, because in my first post I was talking about what it said when I was in device manager. When I talked to Asus in their chat I said dynamic, and the person told me it was dead.
m
0
l
May 19, 2016 4:49:51 PM

I tried to convert it to NTFS using Minitool Partition, but it says the data is raw. It also won't open in the E: drive. It says you need to format the disk.

http://imgur.com/a/YU3cK
m
0
l
a b Ĉ ASUS
May 19, 2016 8:04:47 PM

i am not able to open the image right now...but i can pretty much understand what it says...
at this stage, before converting the disk from raw to ntfs, i will suggest u to recover the data first...

this is one of the best softwares out there... http://www.m3datarecovery.com/
this is a step by step instruction... http://www.m3datarecovery.com/data-recovery/online-help...
the method you should be looking for is..."How to recover deleted or lost partition?"....
it is towards the middle of the instruction page...


wats the volume of the hdd???...is it more than 2tb???
m
0
l
May 20, 2016 5:47:35 AM

M3 says it can't recover it. Easeus is working, but do I have to pay for that? It is working very slowly. How long does it take? Thanks
m
0
l
a b Ĉ ASUS
May 20, 2016 5:50:52 AM

what is the exact model of the external hdd? sound like it might be encrypted.
m
0
l
May 20, 2016 5:53:37 AM

rgd1101 said:
what is the exact model of the external hdd? sound like it might be encrypted.


I don't have it in front of me, but it's Seagate from a Toshiba laptop.
m
0
l
a b Ĉ ASUS
May 20, 2016 6:10:24 AM

Techques said:
rgd1101 said:
what is the exact model of the external hdd? sound like it might be encrypted.


I don't have it in front of me, but it's Seagate from a Toshiba laptop.


on your first post, you said it an external Seagate hard drive
m
0
l
May 20, 2016 6:14:45 AM

rgd1101 said:
Techques said:
rgd1101 said:
what is the exact model of the external hdd? sound like it might be encrypted.


I don't have it in front of me, but it's Seagate from a Toshiba laptop.


on your first post, you said it an external Seagate hard drive


It's external from a laptop.
m
0
l
a b Ĉ ASUS
May 20, 2016 8:38:38 AM

thrs nothng like external from a laptop...and ur mbr got corrupted...try to recover the data however u can and convert it to ntfs...u ll be gud...
m
0
l
May 20, 2016 8:55:05 AM

Hellfire13 said:
thrs nothng like external from a laptop...and ur mbr got corrupted...try to recover the data however u can and convert it to ntfs...u ll be gud...


Convert it to ntfs before using Easeus? I tried to convert it in M3 and it says it's raw now.
Can I do this to convert it to ntfs?

http://windows.microsoft.com/en-us/windows/convert-hard...
m
0
l
a b Ĉ ASUS
May 20, 2016 8:59:21 AM

u can try it...all u need to do is convert it to ntfs however way u can...thr r many ways to do it...
try mini tool partition wizard...
m
0
l
May 21, 2016 3:56:19 PM

I was able to get some of my data to show up using m3, but it's in a folder called lost data. The files that I've clicked on won't open. Is there anything I can do to use the data? It says available offline.
m
0
l

Best solution

a b Ĉ ASUS
May 21, 2016 9:54:27 PM

is it only showing lost data???...are u using full version of m3???
it shd be able to recover everything if the files are not corrupted beyond recovery...
Share
May 22, 2016 10:06:39 PM

I recovered my data using the full version of M3 Recovery. :)  A tech worked on it for five hours last night and couldn't open my files. He said that they would have a specialist work on my data today, and he spent about two hours fixing things. Thanks
m
0
l
a b Ĉ ASUS
May 22, 2016 10:09:33 PM

glad to hear tht...cheers mate :) 
m
0
l
Tom’s guide in the world
  • Germany
  • France
  • Italy
  • Ireland
  • UK
Follow Tom’s guide
Subscribe to our newsletter
  • add to twitter
  • add to facebook
  • ajouter un flux RSS