My dell e6320 has plugged in charging but dont charge battery. What happens it charges for five cycles and stops when it enter
- Thread starter kamlesh_5
- Start date
Laptop_Nerd
Splendid
- Aug 28, 2015
- 5,318
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- 22,710
Hi,
Have you tried doing a test with the AC adapter and battery itself?
- Remove the battery off the laptop then connect it directly to it's AC adapter and see if it will boot up or not.
- If the laptop will boot up with just the AC adapter connect that means it's still working properly and it's the battery that is faulty.
- But if the laptop will not boot up without the battery and just connected to the AC adapter then the problem may lie in the AC adapter.
- Do test a different AC adapter that has the same voltage and see if it will work or not.
- If it will still not work, the problem lies inside the motherboard.
Have you tried doing a test with the AC adapter and battery itself?
- Remove the battery off the laptop then connect it directly to it's AC adapter and see if it will boot up or not.
- If the laptop will boot up with just the AC adapter connect that means it's still working properly and it's the battery that is faulty.
- But if the laptop will not boot up without the battery and just connected to the AC adapter then the problem may lie in the AC adapter.
- Do test a different AC adapter that has the same voltage and see if it will work or not.
- If it will still not work, the problem lies inside the motherboard.
I don't have a battery I can plug into direct... I however have new battery. But in windows it reports plugged in and charging. I'm getting new charger... so I think it's windows.. and maybe motherboard. It's under 60 day warranty so second hand. If it's motherboard ill ask them to replace it.
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