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my lenovo ideapad 100s will start up and shut down

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  • Lenovo
  • Shutdown
Last response: in Laptop Tech Support
April 29, 2016 5:58:55 PM

whenever I start up my lenovo ideapad 100s it loads then goes black and repeats the whole process

More about : lenovo ideapad 100s start shut

April 29, 2016 10:01:31 PM

Hi,

Please do try these troubleshooting steps that may help.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If the same problem will persist, do try powering the laptop without the battery and just the AC adapter connected.
- Do try a different AC adapter that has the same voltage if the laptop will still not boot up.
- Proceed with reseating the RAM's if it will still not work, remove all the RAM's off the laptop for a second then put them back in making sure everything is seated properly.
- If all these will not work do contact Lenovo for a repair if it's still under the factory warranty.
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