- Apr 19, 2016
- 2
- 0
- 1,510
Hello people at Toms!
I am having an issue with my acer aspire e5-551G. I recently removed ubuntu 14.04 LTS (trusty tahr) and replaced it with windows 8.1 which came ready on the device.
Since then i have been having trouble with it, in specific, with my graphics card.
It is detected in device manager however it is coming back saying that it has been disconnected due to an error (43). Now ive tried a few things to fix it so far; I tried rolling back the driver update, which actually reported the device yo be working, however i could not access the 2gb of gddr3 memory. I then tried installing 2 different sets of drivers sequentially, the crimson beta, and the most recent crimson stable, im currently out of a readily internet accesible area so I cant test out the hotfix version until tomorrow, i was wondering if anyone here had any experience with a similar problem and could give me any help fixing this problem as I only just got it back from warranty and do not want to send it off again.
I am having an issue with my acer aspire e5-551G. I recently removed ubuntu 14.04 LTS (trusty tahr) and replaced it with windows 8.1 which came ready on the device.
Since then i have been having trouble with it, in specific, with my graphics card.
It is detected in device manager however it is coming back saying that it has been disconnected due to an error (43). Now ive tried a few things to fix it so far; I tried rolling back the driver update, which actually reported the device yo be working, however i could not access the 2gb of gddr3 memory. I then tried installing 2 different sets of drivers sequentially, the crimson beta, and the most recent crimson stable, im currently out of a readily internet accesible area so I cant test out the hotfix version until tomorrow, i was wondering if anyone here had any experience with a similar problem and could give me any help fixing this problem as I only just got it back from warranty and do not want to send it off again.
/support.amd.com/en-us/download
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