- Apr 26, 2016
- 1
- 0
- 1,510
my pc wont charge while i am using it since i have been on windows 10 why
- Thread starter lindad1971
- Start date
Laptop_Nerd
Splendid
- Aug 28, 2015
- 5,318
- 3
- 22,710
Hi,
Please do try these troubleshooting steps that may help.
- Start by uninstalling/reinstalling the "microsoft acpi-compliant battery control method" from Device Manager.
- If the same problem will persist after uninstalling/reinstalling the battery driver proceed with testing the AC adapter.
- Remove the battery off the laptop then plug in the AC adapter and see if the laptop will boot up with just the charger connected.
- If the laptop will not boot up with just the AC adapter connected that means the AC adapter is faulty.
- Do try a different AC adapter that has the same voltage as well and see if it will boot up or not.
- If a different AC adapter will work and charge the battery that means your charger needs to be replaced.
- But if using a different AC adapter will still not work that means the problem is inside the motherboard.
Please do try these troubleshooting steps that may help.
- Start by uninstalling/reinstalling the "microsoft acpi-compliant battery control method" from Device Manager.
- If the same problem will persist after uninstalling/reinstalling the battery driver proceed with testing the AC adapter.
- Remove the battery off the laptop then plug in the AC adapter and see if the laptop will boot up with just the charger connected.
- If the laptop will not boot up with just the AC adapter connected that means the AC adapter is faulty.
- Do try a different AC adapter that has the same voltage as well and see if it will boot up or not.
- If a different AC adapter will work and charge the battery that means your charger needs to be replaced.
- But if using a different AC adapter will still not work that means the problem is inside the motherboard.
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