Acer Aspire ES1-521 , OS Windows 10 ,black screen problem

Daniel_215 · Apr 25, 2016

Hi.I have a big problem with my Acer Aspire ES1-521.The screen turned black and the laptop is totally unresponsive.The OS is Windows 10.The fan is working and the power light comes on when i plug in the charger.The HDD blue light is working as well but this is all that work.Any suggestions?Thank you.

Laptop_Nerd · Apr 25, 2016

Hi,

Please do try these troubleshooting steps that may help.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If this will not work, do test the AC adapter if it's working properly. Remove the battery and power the laptop with just the AC adapter connected and see if it will boot up or not. do also try a different AC adapter that has the same voltage and see if it will work or not.
- Proceed with reseating the RAM's if trying a different AC adapter will not work, remove them all for couple of seconds then put them back in making sure everything is seated properly.
- If it will still not work, connect an external monitor and see if you'll get any display from it. If there's a display on the external monitor that could mean that the problem is the built in display.
- But if there's still no display on the external monitor that means the problem lies in the motherboard.

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Acer Aspire ES1-521 , OS Windows 10 ,black screen problem

Daniel_215

Commendable

Laptop_Nerd

Splendid

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