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Brand New Dell Inspiron 5559 r5 m335 GPU Overheats and Laptop Shuts Down

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  • Dell Inspiron
  • GPUs
  • Overheat
  • AMD
  • Graphics
Last response: in Laptop Tech Support
April 12, 2016 10:46:27 AM

I just bought a Dell Inspiron 5559 with a 4gb r5 m335 GPU. Installed Windows 10 (64-bit), installed all the drivers, installed Crysis 2, and began playing.

Each time I play a game, after about 15 minutes, the GPU temperature rises to about 100C, and the machine turns off.

Is there an easy fix to this? Or, should I return the laptop?

PS: I didn't overlock, or nothing.

System Specs:
Intel i7-6500U
AMD Readon r5 m335
8g Ram

More about : brand dell inspiron 5559 m335 gpu overheats laptop shuts

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a c 158 À AMD
April 12, 2016 5:45:51 PM

Return it - overheating is a known issue.
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April 12, 2016 9:38:25 PM

popatim said:
Return it - overheating is a known issue.


Yeah, man, I was going to, but then I asked here just to be sure. BTW, what is the normal temperature that I should get? 65C?
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a c 158 À AMD
April 13, 2016 5:49:33 PM

"Normal" depends on the laptop and how cooling is setup.
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July 19, 2016 2:32:13 AM

I have same machine; with 16GB memory instead of 8GB is the only difference, and just playing Romance of Three Kingdoms 13 on low and 720p window mode it runs at 65-75c on both the i7 and the radeon card, is this normal?

Tyrion_1 said:
I just bought a Dell Inspiron 5559 with a 4gb r5 m335 GPU. Installed Windows 10 (64-bit), installed all the drivers, installed Crysis 2, and began playing.

Each time I play a game, after about 15 minutes, the GPU temperature rises to about 100C, and the machine turns off.

Is there an easy fix to this? Or, should I return the laptop?

PS: I didn't overlock, or nothing.

System Specs:
Intel i7-6500U
AMD Readon r5 m335
8g Ram


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