Motherboard Different than On Website?

Weymere

Commendable
Apr 4, 2016
5
0
1,510
Okay, so I had bought a Lenovo Flex 2 15 laptop a few years ago. I now want to upgrade my RAM and both Lenovo and Crucial say that I have 2 DIMM slots. However, after opening up the laptop, it looks like I only have 1 slot? Also, after looking up this motherboard, mine seems to be different than others, so I am utterly confused. Please help! This is a link to my Google+ where there is a pic of my motherboard: https://plus.google.com/photos/photo/107326235571543494584/6269835180415638402?authkey=CKmE1oak9Oye8gE
 
Solution
Well, if every website other than Lenovo say it supports up to 8GB, that must be a fact... I though Lenovo would know their own products better than anyone else but seems that they don't.

I does look like a single RAM slot... there is only one plastic protuberance in the slot (between STD & 449), that fills the notch in RAM modules... so there is only one slot.

See what HWiNFO says under "Memory" and also under Motherboard > SMBIOS DMI > Memory Devices > If the mobo was made to hold two modules, it should say Row 0 and Row 1, and also DIMM 1 & DIMM 2, and Memory Device with the module information and Memory Device with no information... And if it was made to hold a single RAM module it should say Row 0, DIMM 1, and "Memory Device"...

Chicano

Distinguished
Aug 29, 2011
193
2
18,910
Well, if every website other than Lenovo say it supports up to 8GB, that must be a fact... I though Lenovo would know their own products better than anyone else but seems that they don't.

I does look like a single RAM slot... there is only one plastic protuberance in the slot (between STD & 449), that fills the notch in RAM modules... so there is only one slot.

See what HWiNFO says under "Memory" and also under Motherboard > SMBIOS DMI > Memory Devices > If the mobo was made to hold two modules, it should say Row 0 and Row 1, and also DIMM 1 & DIMM 2, and Memory Device with the module information and Memory Device with no information... And if it was made to hold a single RAM module it should say Row 0, DIMM 1, and "Memory Device" once.
 
Solution

Weymere

Commendable
Apr 4, 2016
5
0
1,510
Okay, it shows the RAM stick I plugged in under Memory in Row 0. However, it does show both a DIMM0 and DIMM1 under Motherboard as well as bank 1 and bank 2. So where is this mysterious second memory slot? xD
 

Chicano

Distinguished
Aug 29, 2011
193
2
18,910
Well it's possible DIMM1 as well as ROW 2 are the slot contacts on the motherboard, or may be they are chipset programming only... so it's likely the second slot was never installed though it may have the provisions (contacts, etc) to receive a second RAM slot... but that may be next to impossible to do.