No Wired Ethernet Device, No LAN Adapter, No Driver... HELP

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Chume21

Commendable
Mar 30, 2016
2
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1,510
Hi there :D

So I just encountered a problem that seems impossible to fix. I have Dell Inspiron 15r 5537 and for some reason, it can only connect to WiFi, but it cannot connect to wired internet via ethernet cable.

I checked the network adapters in my device manager and only have:

Bluetooth Device (Personal Area Network)
Bluetooth Device (RFCOMM Protocol TDI)
Dell Wireless 1705 802.11b/g/n (2.4GHZ)

so I'm missing an ethernet device.....

Also in my adapter settings in Network and Sharing Center, I seem to be missing a LAN connection and only have 2, the bluetooth and Dell wireless.

I've tried reseting my whole laptop, and checking dell support and drivers to see if I'm missing any drivers, but nothing seems to help. I don't know if its a realtek driver or something else, but no driver seems to solve the problem

I just want to be able to connect via wire to my router........ please help

 
Solution
K
Go to device manager -> network adapters. What'S listed? In Win7 onwards, the symbol for a disabled device is kinda hard to see..it'S a little white circle with a small black arrow pointing downwards.

Right at the top of the list in device manager where you have '(name)-PC' - right click this and search for hardware changes.
If it shows up, then it should install automatically.


Although, I'm fairly certain that if it was just disabled, then it would be listed but show up as greyed out when you looked at adapters, in network and sharing centre.

Another possibility that has just occurred to me, is that it could be disabled in the BIOS. If that is the case then windows will not even see it. As it is disabled on the machine level. You...
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ktolo

Honorable
Jul 19, 2012
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10,610
Go to device manager -> network adapters. What'S listed? In Win7 onwards, the symbol for a disabled device is kinda hard to see..it'S a little white circle with a small black arrow pointing downwards.

Right at the top of the list in device manager where you have '(name)-PC' - right click this and search for hardware changes.
If it shows up, then it should install automatically.


Although, I'm fairly certain that if it was just disabled, then it would be listed but show up as greyed out when you looked at adapters, in network and sharing centre.

Another possibility that has just occurred to me, is that it could be disabled in the BIOS. If that is the case then windows will not even see it. As it is disabled on the machine level. You need to check your BIOS.
 
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Solution
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Chume21

Commendable
Mar 30, 2016
2
0
1,510


My god..... thank you so much, I would've never checked my BIOS. Some Intergrated NIC was disabled, so I just enabled it and it fixed the problem. Thank you so much :D
 
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