My Asus laptop is stuck on the sign in screen

Kim38 · Mar 29, 2016

My laptop won't let me sign in. WiFi is lit up in the bottom right corner but the "power?" (Circle with a vertical line through the top) and 3\4 broken lined one in the centers arent ? Sorry I'm not too computer savvy. Any ideas

MusenMouse · Mar 29, 2016

Does you computer get to the windows login screen? If it does what is preventing you from logging in? Is the computer frozen or does the laptop not accept your password?

Kim38 · Mar 29, 2016

It seems to be frozen. I can move the mouse around but it doesn't respond when I click on Sign In

MusenMouse · Mar 29, 2016

Have you tried doing a hard shutdown on your computer? To do a hard shutdown hold the power button down for 10-15 seconds, then let go and let the computer rest for 10 seconds, and then turn it back on.

Kim38 · Mar 29, 2016

MusenMouse :

Kim38 · Mar 29, 2016

Yay it worked..and it also fixed my other problem of no volume. Thank you

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My Asus laptop is stuck on the sign in screen

Kim38

Commendable

MusenMouse

MusenMouse

Commendable

Kim38

Commendable

MusenMouse

Commendable

Kim38

Commendable

Kim38

Commendable

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