Please HELP! Charger plugged in laptop, but not charging

lil0unior

Commendable
Mar 20, 2016
2
0
1,510
So this problem started some time ago, my laptop is not charging when the charger is plugged in, but it works when the A/C adapter (Charger) is plugged in. If I remove it, it will lose percentage or it shuts down usually because it's always at 4%!! It doesn't charge to 100% it stays stuck on 4% Please help! Here's a snapshot of what it shows when I click on the battery icon thing on the task bar. http://prntscr.com/ahmh24
 

lil0unior

Commendable
Mar 20, 2016
2
0
1,510

Alienware m14x r3 or r4, and the device manager thing didn't work :L