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Crackling Audio Dell Inspiron 15 7559

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  • Dell Inspiron
  • Audio
Last response: in Laptop Tech Support
March 12, 2016 5:00:54 PM

I have recently just bought a Dell Inspiron 15 7559. Right out of the box, the audio seems to be quite odd with crackling sound every time a sound plays. I have a temporary solution which seems to work which is plugging in the headphones and removing them which allows the speaker to be fine. However, once I restart or shutdown the laptop, the problem exists once again. I have already updated my realtek hd audio drivers as well as a bios update. I don't think it is a hardware problem since the speaker can work without issue.

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March 12, 2016 5:13:08 PM

Your problem could be driver related( i have seen it on other dell laptops) or just settings are wrong. I could not think of anything else. Post a ss from control panel with sound window where playback is shown it might give me a clue.
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March 12, 2016 6:58:18 PM

The problem seemed to have fixed itself after running the diagnostic test which means it is a driver issue.
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