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Game can't detect AMD Graphics card

Tags:
  • Graphics
  • Games
  • AMD
  • Intel
  • HP Laptop
Last response: in Laptop Tech Support
March 4, 2016 1:25:38 PM

Hello i have HP Laptop Win 10 and it have AMD Radeon HD 8600M and Intel HD 4000

All my games can't detect AMD and always sees only Intel, AMD is updated to most recent version 15.300.1025.1001

When i disable Intel at device manager game can't even start, pc automatically uses Microsoft Basic Display.

Here what dxdiag shows: http://imgur.com/ojCqM6H

PC Info: http://imgur.com/NYhsEnh

Please help im in despair i tried reinstalling windows, reinstalling graphic drivers... nothing helps

More about : game detect amd graphics card

March 4, 2016 1:38:59 PM

is your laptop in high performance mode and plugged in when you try games?
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March 4, 2016 1:41:54 PM

Yes its on high performance and plugged.
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Related resources
March 4, 2016 1:45:57 PM

are you getting poor fps in games?
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March 4, 2016 1:46:42 PM

Right now i played Skyforge on minimum and got 25-30 fps
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March 4, 2016 1:48:29 PM

I'm getting one other issue with charger once i unplug it i get 1-3 fps for ~1min sometime game freezes and dies.
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Best solution

March 4, 2016 1:56:55 PM

ok found the issue for your HP laptop, issue is kind of like my lenovo with a amd apu. You have to install the drivers from the HP website not through amd because you lose the interface to switch between the two. so head over to the hp website, find your laptop and get the drivers there.
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March 4, 2016 2:04:41 PM

Ok ill try
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March 4, 2016 2:37:26 PM

do your games see the amd gpu now or still just intel?
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March 4, 2016 3:10:55 PM

I cant check now ill see tomorrow
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a b À AMD
March 5, 2016 12:26:24 AM

Can't you disable the Intel graphics through BIOS ?
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March 5, 2016 12:40:34 AM

I really want to disable intel through bios but i cant find where to, no option to disable it. my bios is insydeh20
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March 5, 2016 12:47:41 AM

Once i uninstalled intel drivers i dont need to install them back ?
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a b À AMD
March 5, 2016 12:54:38 AM

Well if you are using the AMD then no. Having 2 drivers can create driver conflict and therefor problems will show up.
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March 5, 2016 12:57:00 AM

But if intel is off pc will automatically use microsoft video apdapter and game wont even launch.
Ok ill give it a try.
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a b À AMD
March 5, 2016 1:00:27 AM

When intel is off, don't just willi-nilly start a game. Install AMD drivers after. By the way, how did you end up having both Intel and AMD? What model is the laptop?
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March 5, 2016 1:09:08 AM

Laptop is HP Pavilion 15-e081sr Notebook PC
He what happened when i deleted intel http://imgur.com/2gDprRO
i gtg brb 30 min
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March 5, 2016 2:08:47 AM

Andrei-Florin Gogan said:
When intel is off, don't just willi-nilly start a game. Install AMD drivers after. By the way, how did you end up having both Intel and AMD? What model is the laptop?


Can please give me link for amd driver please
AMD Radeon HD 8600M
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March 5, 2016 4:02:08 AM

Nothing works
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March 5, 2016 12:02:53 PM

Ok i kinda fixed it, game still doesnt sees amd but fps are higher and game is playable now.
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June 10, 2016 6:33:59 AM

Ambulas said:
Ok i kinda fixed it, game still doesnt sees amd but fps are higher and game is playable now.


Hi, i have a Lenovo Laptop with the same problem with you. I see, you trying to uninstall Intel HD Graphic and have an error. Can i ask how you figure it out the problem after uninstalling Intel ??
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