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Lost Touchpad Scrolling Ability

Tags:
  • Laptops
  • Windows
  • windows 10
  • Touch Pad
Last response: in Laptop Tech Support
March 3, 2016 1:47:27 PM

This has happened several times before. If I accidentally have my left hand touching the touch pad of my laptop & try to scroll with my right hand the pointer will freeze for a few seconds & I'll no longer be able to scroll (the scroll icon doesn't show up or anything).

Usually when this happens I'll just shut my laptop & wait a moment before opening it & I'll be able to scroll again. But that doesn't seem to be working nay more.

How do I get the ability to scroll back?

More about : lost scrolling ability

Best solution

a c 544 D Laptop
a b β Windows 10
March 3, 2016 6:13:08 PM

Hi,

Do uninstall/reinstall the Touchpad driver of your laptop that may fix the issue.
- Go to Device Manager and uninstall the Touchpad driver. To uninstall, right click on the Touchpad driver and select Uninstall.
- Once done, download and install the latest driver from the manufacturer of the laptop.
- If you can't download from the manufacturer site, just reboot your laptop and it should reinstall the driver automatically upon reboot.
- After the reboot do test it again and see if this resolves the issue.
- If it doesn't work run System Restore and restore it to an earlier date or time when the scroll function was still working.
- Here's how to run System Restore: http://windows.microsoft.com/en-PH/windows-8/restore-re...
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