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multiple problems with windows 8.1 hp laptop since windows 10 upgrade

Last response: in Laptop Tech Support
February 26, 2016 6:03:49 PM

ok having multiple problems with my windows 8.1 laptop it all started when i upgraded to windows 10 it was fine for a while then the dreaded blue screen of death started to appear saying netio.sys then yesterday kept getting blue screen of death saying critical progress died and would keep rebooting abd i was unable to reach my desktop page i started trying to solve the issue by going into the troubleshooting page and completely resetting the laptop but it failed to do so i think i aslo mucked about with the uefi part of troubleshooting screen and now all i see is the screen light up hp sign screen dulls the swithes off at start up and repeat's over and over please help!! i am desperate

More about : multiple problems windows laptop windows upgrade

February 27, 2016 1:11:16 AM

Hi,

Please do try these troubleshooting steps that may help in solving the issue.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again then see if you'll be able to reset it.
- If these will not work try creating a booting Windows 10 USB or disc.
- Here's the complete guide: http://www.tomshardware.com/faq/id-2745957/create-windo...
- And here's how to install the created bootable Windows 10.
- http://www.tomshardware.com/faq/id-2569562/install-wind...
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