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I have an Acer Aspire E15 touch laptop with Windows 10 and my keyboard will not work to even type in my password unlock it.

Last response: in Laptop Tech Support
February 25, 2016 9:06:45 AM

I have an Acer Aspire E 15 touch laptop and have upgraded from Windows 8 to Windows 10. Now my keyboard or mouse can will not type in my password to log into my account.

More about : acer aspire e15 touch laptop windows keyboard work type password unlock

February 25, 2016 5:16:25 PM

Hi,

Please do try these troubleshooting steps that may help in solving the issue.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try it again.
- If this will not work, connect an external USB keyboard and see if that will work or not.
- If the external keyboard will work uninstall/reinstall the Keyboard driver from Device Manager.
- If these will not work either last option would be to reinstall Windows.
- Again if reinstalling Windows will not work then it's a hardware problem already.
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July 11, 2016 3:08:33 AM

I have the same issue , however its only the "Enter" key on my ACER ASPIRE - E-15 E5-571-3303 numeric key pad does not work.
It has happened after installation of Windows 10 OS.

Please help


Laptop_Nerd said:
Hi,

Please do try these troubleshooting steps that may help in solving the issue.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try it again.
- If this will not work, connect an external USB keyboard and see if that will work or not.
- If the external keyboard will work uninstall/reinstall the Keyboard driver from Device Manager.
- If these will not work either last option would be to reinstall Windows.
- Again if reinstalling Windows will not work then it's a hardware problem already.


m
0
l
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