murfdfc

Commendable
Feb 22, 2016
1
0
1,510
Apologies if this is in the wrong category.

A few month ago I dropped my laptop and my computer stopped working, after taking off the back I saw my hard drive has a big crack running right through it.

I now get this screen when turning my laptop on:
av63wm.jpg


After googling what's wrong I realise that my hard drive isn't recognised, and I don't know what to do next.

Am I able to just buy a external hard drive and plug it in and it'll work?

Or can I buy a hard drive and just replace it with my current broken one? If so is this difficult cos if you can't tell already I'm a computer newbie. Or should I just take it to a computer store?

Any replies and help are much appreciated, thanks
 
Solution
Hi, if you have a crack on the HDD board, surely it will not be recognised by the laptop. You can replace the HDD with another one, but you will have to install the OS and the drivers for your laptop. You can go to a good repair store and they will install the hard drive and put the OS with the drivers back on it. But they will charge you for the service.
Hi, if you have a crack on the HDD board, surely it will not be recognised by the laptop. You can replace the HDD with another one, but you will have to install the OS and the drivers for your laptop. You can go to a good repair store and they will install the hard drive and put the OS with the drivers back on it. But they will charge you for the service.
 
Solution