Red dot appeared on the screen occasionally

simonsnow

Commendable
Feb 13, 2016
1
0
1,510
I have just been using my new laptop for 3 month. Recently, when I am gaming, a red dot appears on the top center of the screen. This happens rarely, but I wonder if there is anything wrong with my laptop.
 
Hi,

I would suggest connecting an external Monitor and observe if the same problem will persist or not because if it doesn't it could mean that the problem is with the LCD of your laptop itself. Do also try uninstalling/reinstalling the latest graphics card driver as well that may help.
- Go to Device Manager and uninstall the Graphics card driver.
- Next is to check Programs and Features as well and uninstall anything related to your graphics card.
- Once done, do download and install the latest driver from the manufacturers site.
- Reboot your laptop once the latest driver has been installed.
- After the reboot do test it again and see if the problem will be solved.
- If all these will not work do contact the manufacturer for a repair and it should still be covered by the factory warranty.