How to unfreeze an acer laptop.

sirfused

Commendable
Feb 13, 2016
2
0
1,510
My niece's computer is running very slowly and we both wonder why. Why tried ctrl+alt+delete, we tried ending tasks... We tried everything! Please help, thank you.
 

ficler1977

Honorable
Mar 23, 2013
51
0
10,610
install SPYBOT and ADAWARE
1. in spybot go to "advanced mode" and UNTICK all programs excluding one(antivirus). even if it says Microsoft windows , untick it.
2. in ADAWARE run smart scan. and than another full scan and leave it overnight(might take even 5-7hours depends)

 

sirfused

Commendable
Feb 13, 2016
2
0
1,510


I do not know about the OS and as I type this message it is using 38% RAM and 17% CPU but changes quite often. When I do nothing it is 38% RAM and the CPU keeps changing from 5% to 25%. Thanks