Asus Laptop Boot Problems

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inseriousneedofhelp

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Feb 7, 2016
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Ok so while I was on my Asus Laptop it fell off my bed and onto the floor. After that it started freaking out so I decided to restart it. After I did that it gave me a screen saying

Your PC needs to be repaired
A required device isn't connected or can't be accessed.

Error code: 0xc0000225

[ A text saying I should use recovery tools on my installation media to fix the issue. ]

Press Enter to try again

Press F8 for Start-up Settings

Press Esc for UEFI Firmware Settings

I couldn't get past this screen

So I went out and bought a USB which did nothing. I went into my UEFI Firmware Settings and changed my boot device to my Toshiba USB Device. Then it started saying Invalid Signature Error. I looked it up and the website said that I had to launch CSM and so I did. Now it is saying Reboot and Select Proper boot device. I can't get past this screen

Somebody HELP I really cant go back and buy anything and I don't want to go to the geek squad

P.S I am 15

Update: I got past the boot screen but the recovery screen is still a problem HEEEEEEEEEELP
 
Solution
Laptop_Nerd
Hi,

It seems like your HDD has been affected when it fell. Please do try these troubleshooting steps that may help.
- Start by loading in BIOS and see if your HDD is still listed.
- If it's listed make sure to set it as the first boot device.
- If it doesn't boot up and give your the same error "Reboot and Select Proper boot device" try reinstalling Windows again.
- Here's how to create a bootable Windows 10 USB.
- http://www.tomshardware.com/faq/id-2745957/create-windows-installation-usb-drive-dvd.html
- If this will not work then it's the HDD that is faulty.
- You can try taking out the HDD and put it onto a different PC and see if it would work or not.
- You can also try loading the OS using a different PC just to see if it would...
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Laptop_Nerd

Laptop_Nerd

Splendid
Aug 28, 2015
5,318
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22,710
Hi,

It seems like your HDD has been affected when it fell. Please do try these troubleshooting steps that may help.
- Start by loading in BIOS and see if your HDD is still listed.
- If it's listed make sure to set it as the first boot device.
- If it doesn't boot up and give your the same error "Reboot and Select Proper boot device" try reinstalling Windows again.
- Here's how to create a bootable Windows 10 USB.
- http://www.tomshardware.com/faq/id-2745957/create-windows-installation-usb-drive-dvd.html
- If this will not work then it's the HDD that is faulty.
- You can try taking out the HDD and put it onto a different PC and see if it would work or not.
- You can also try loading the OS using a different PC just to see if it would load or not.
 
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Solution
ffg7

ffg7

Splendid
Moderator
Apr 7, 2015
3,158
5
25,965
if the hard drive was spinning when the laptop fell to the floor then the drive is garbage unless the laptop has a builtin fall sensor which I don't think it does as you wouldn't have this problem if it did. had this happen with a customer who caused her laptop to fall to the floor while on & she lost everything on the drive & she did not have a backup.
 
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