Bluetooth headset not working properly on my laptop

miming999

Estimable
Feb 5, 2016
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4,510
Hello I have bluetooth headset and I want to use it on my laptop, first pairing is working fine, but for the next time I want to use it, its not connecting anymore. can someone help me? I am using asus rog laptop with windows 8.1 and skull candy wireless headset.

Thank you for your help.
 
Hi,

Please do try these troubleshooting steps that may help in solving the issue.
- Start by uninstalling/reinstalling the Bluetooth driver.
- Go to Device Manager and uninstall the Bluetooth driver.
- Next is to download and install the latest driver from Asus support site.
- Here's where you download the drivers from: https://www.asus.com/support/
- Once installed do try pairing your headset with your laptop again.
- http://windows.microsoft.com/en-ph/windows7/add-a-bluetooth-enabled-device-to-your-computer