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WINDOWS 7 PRO Clean Install Can't Load OFFICE 2010

Last response: in Apps General Discussion
February 4, 2016 6:34:38 AM

I installed Windows 7 Pro on new hard drive. I am trying to load Office 2010 but it keeps stalling. I have tried turning off compatability mode, loading in safe mode, I have even ran Fixit and nothing works. What am I doing wrong?

More about : windows pro clean install load office 2010

February 4, 2016 6:52:08 AM

Hi and welcome to Tom's forum.

What happen exactly? Office install successfully but no load any application?
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February 4, 2016 6:58:07 AM

Are you loading form a disk? A usb drive? Or, are you downloading and installing form the Web?
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February 4, 2016 7:12:26 AM

saint19 said:
Hi and welcome to Tom's forum.

What happen exactly? Office install successfully but no load any application?


It gets past entering the product key then installs to about 50% and just stalls.
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February 4, 2016 7:13:32 AM

doownek1 said:
Are you loading form a disk? A usb drive? Or, are you downloading and installing form the Web?


Down loaded from Microsoft.
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February 4, 2016 5:33:22 PM

pedrochin said:
There's a known installation issue with Office 2010...here's the MS fix:
https://support.microsoft.com/en-us/kb/2445957


This didn't work. Now I am getting a setup error. Set up is unable to proceed due to the following error(s):
To install and use this product, you must be running one of the following operating systems:
x86 platform
- windows 7
- Windows Vista SP1
- Windows XP SP3
- Windows Server 2008

x64 platform
- Windows 7
- Windows Vista SP1
- Windows Server 2008

Correct the issue(s) listed above and re-run setup.
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Best solution

February 5, 2016 3:43:58 AM

Just wanted to say thanks to all who tried to help. I solved the issue. I had Office 2003 on disc, I installed it, and then done an upgrade of Office 2010 and it worked, no issues other than being slow . Don't know how or why it just did. Thanks again.
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