Hi
I have an Asus UX31E. I have been having an issue when on battery power the laptop can switch off suddenly even although my battery is not showing as low sometimes it can even read as high as 80%. It doesn't shut down it crashes and completely switches off. I do not get this problem when plugged in. It normally happens when I am doing something that is slightly CPU intensive such as watching a video etc.
After doing research I have tried various solutions including updating my BIOS and replacing my battery but still having the same issue.
If anyone has any possible solutions I would really, really appreciate it.
Thanks
John
Laptop spec
Windows 10 64 bit
i7-2677M
4gb ram
128 SSD
I have an Asus UX31E. I have been having an issue when on battery power the laptop can switch off suddenly even although my battery is not showing as low sometimes it can even read as high as 80%. It doesn't shut down it crashes and completely switches off. I do not get this problem when plugged in. It normally happens when I am doing something that is slightly CPU intensive such as watching a video etc.
After doing research I have tried various solutions including updating my BIOS and replacing my battery but still having the same issue.
If anyone has any possible solutions I would really, really appreciate it.
Thanks
John
Laptop spec
Windows 10 64 bit
i7-2677M
4gb ram
128 SSD