Acer Aspire E14 not charging

HawkeyeNZ

Estimable
Feb 2, 2016
1
0
4,510
Hi All, I seem to have the same issue with my Acer. Plugged in; it works fine (typing on it now), take the power away and I have no computer to work on. Tried various remedies from the good folk to no avail.
Looking to your advice. Thanks
 
Hi,

Do test if it's your battery or the AC adapter that is faulty.
- Remove the battery off the laptop then boot it up with just the AC adapter and see if it stays on. If it stays on without shutting down that means it's the battery that is faulty.
- If the laptop will shut down with just the AC adapter connected that means it's the charger that is faulty.
- Also do try to put the battery in while the laptop is on and see if it would charge normally or if it would revive it.
- If all these will not work replacing either battery or the AC adapter depending on the outcome of the troubleshooting steps done will be the only solution.