My Toshiba Satellite laptop screen went black when I was using it and it wont come back on. I hear it running. Please help
- Thread starter HutchK
- Start date
Laptop_Nerd
Splendid
- Aug 28, 2015
- 5,318
- 3
- 22,710
Hi,
Please do try these troubleshooting steps that may help.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then see if it would boot up normally.
- Next is to reseat the RAM if using a different AC adapter will not work. Remove them all for couple of seconds then put them back in making sure everything is seated properly.
- Do also connect an external monitor and see if you'll get any display from it or not.
- If these doesn't work, do check the AC adapter if it's supplying enough voltage or try another AC adapter that has the same voltage and see if it will boot up normally.
- And if all these will not work the problem lies inside the motherboard itself.
Please do try these troubleshooting steps that may help.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then see if it would boot up normally.
- Next is to reseat the RAM if using a different AC adapter will not work. Remove them all for couple of seconds then put them back in making sure everything is seated properly.
- Do also connect an external monitor and see if you'll get any display from it or not.
- If these doesn't work, do check the AC adapter if it's supplying enough voltage or try another AC adapter that has the same voltage and see if it will boot up normally.
- And if all these will not work the problem lies inside the motherboard itself.
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