MISSING GRAPHIC CARD in DISPLAY ADAPTERS!! please help

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shaswar7x

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Jan 26, 2016
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4,560
GUYS PLEASE HELP ME I HAVE A MSI GH60 GHOST PRO 4K
I WAS BROWSING THE WEB AND UPDATING MY PROGRAMS
THEN I JUST RECIVED AN UPDATE FROM NVIDIA FOR THE GRAPHIC CARD GTX 970 M
MY LAPTOP CONTAINS 2 GPUS 'INTEL 530hd AND GTX970M
I DOWNLOADED THE UPDATE FROM NVDIA GEFORCE EXPIERENCE AND IN THE MIDDLE OF INSTALLATION IT GAVE AN ERROR AND COULDNT INSTALL,THEN I CHECK MY DISPLAY ADAPTERS FROM DEVICE MANAGER THE GTX970M WAS GONE
I TRIED INSTALLING THE VERSION I HAD BEFORE THE FAILED UPTATE STILL DIDNT WORK
PLEASE GUYS HELP ME
 
Solution
You might ask your friend exactly what he did. Depending on what prior version(s) were installed, you may be able to roll back the driver in Device Manager.

shaswar7x

Estimable
Jan 26, 2016
19
0
4,560



thats the problem there is no Nvidia Geforce GTX970M under Display Adapter

 

Nodyjoe

Estimable
Apr 20, 2014
5
0
4,510


Ok so have you uninstalled the drivers from the contol panel and even after scanning for hardware changes it still doesnt show up? try to go to NVidia's website and downloiad the driver from there.
 

shaswar7x

Estimable
Jan 26, 2016
19
0
4,560

i just checked installed programs in controll panel,there is no driver update in it, i tried updateing it from device manager from other devices>display >i update it from there ..downloads the driver i dentifies it as GTX970M but gives this error (the drivers for this device are not installed code 28)
i even tried to update it manually i gave it the Driver update manually still gave the same error
please reply thanks
 

shaswar7x

Estimable
Jan 26, 2016
19
0
4,560

thank you for replying back,yesterday while i asked questions here once i finished i turned it off and went to sleep
today i woke up and i had Nvidia Updates from Windows 10 Itself..so i installed them (successdully) i restarted a 3 times
and i have Nvidia Geforce GTX 970M in my Display adapters now running on an older version
now my question is should i update it?
How should i update it
Is it even safe ?
I really appreciate your help

 

Nodyjoe

Estimable
Apr 20, 2014
5
0
4,510


Should Be as long as you do it manually as G force experience can sometimes screw up, but be sure to make a restore point before hand.
 

shaswar7x

Estimable
Jan 26, 2016
19
0
4,560

Thanks For your reply, how do i make a restore point
and which update should i update it to
The latest Version (which caused the Problem)
Or the version i had before the Update?
Thanks
 

Nodyjoe

Estimable
Apr 20, 2014
5
0
4,510

Latest version that didnt cause the problem, Search restore point in the settings and And create a restore point if it is off go to configure and turn it on then make a restore point.
 

shaswar7x

Estimable
Jan 26, 2016
19
0
4,560

I just updated it still gave the same error now again i have no 970M in my display adapters Plz help me

 

Onus

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Jan 27, 2006
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19,210
You may be limited to a driver version provided by MSI; not the generic one supplied by nVidia.

Restore your system to the restore point you just created as part of this process. Unless something isn't working right, or a new version applies specific fixes you need, you do not have to update the drivers. When you do, check specifically on MSI's site for a correct version, or contact their technical support about this problem.
 

shaswar7x

Estimable
Jan 26, 2016
19
0
4,560


Thanks For your Reply
I gave my laptop to a buddy of mine Somehow he managed to install the drivers to the latest Version
so now i have my GTX 970M back :)
but now i have an Issue, I am hoping that you can help me
The Latest Version Curently the one i am on now is (beta) contains alot of bugs and issues
I am willing to unistall this driver and install the version Before this which was working fine
But i am worried to get the same error i had
So Please if u can guide me through an Complete Unistalltiona and Installation Of the Driver you are gonna make my Day Thanks :)
 
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