connecting two monitors to docking station for laptop

Barbara_9

Estimable
Jan 25, 2016
1
0
4,510
I have a Samsung monitor connected to my docking station for my laptop with an HD15, I bought a second Samsung monitor and connected that one with HDMI/Display to the docking station. My computer recognizes the second monitor but when I try to extend the display it won't work on the second monitor and I get an error saying cannot save changes. The monitor remain black. How do I get the second monitor to work?
 

himynameisraz

Estimable
Jan 15, 2016
39
0
4,610
Few things...

Was your first samsung monitor always connected via VGA or was it HDMI? Make sure your first samsung monitor is set to VGA and not HDMI. There should be a button near the sides or bottom that allows you to switch between VGA, HDMI1, HDMI2, etc.

If that doesn't work, does your first samsung monitor have an HDMI slot too? And does your docking station have 2 hdmi slots? If so, have you tried connecting both monitors using HDMI only?