ASUS - Plugged in, not charging at 0%

joshj11

Estimable
Jan 23, 2016
1
0
4,510
Hi all,

Have an Asus R510DP, stuck with a "plugged in,not charging" status and at 0% so the computer will shut off if I remove the charger. Battery is also non-removable as it is inside the unit.

I've looked at a bunch of other threads and tried those solutions -held down power button for 60 seconds, uninstalled the battery drivers, ect. I have no more warranty as this computer is 2 years old.

Asus told me only options were to do a hard reset of the computer, and if that doesnt work, to get a new battery. Any other options you might know of? Doing a hard reset would be the biggest headache as my business runs off editing on this computer :/

thank you
 
Solution
hard resetting won't do anything. your battery is probably dead. replace it first. 2 years is about the lifespan of a heavily used laptop battery.

TRENDING THREADS