need asus help
- Thread starter PerryG21
- Start date
Laptop_Nerd
Splendid
- Aug 28, 2015
- 5,318
- 3
- 22,710
Hi,
Please do try these troubleshooting steps that may help.
- Start by doing a hard reboot, unplug the AC adapter then press and hold the power button for 20 seconds until it completely shut down then try to turn in back on.
- If it doesn't work do try to load Safe Mode, while the laptop is booting up repeatedly press on F8 until it load Advanced Boot Option and select Safe Mode.
- Once in Safe Mode do perform System Restore, restore it back to an earlier date or time before the problem even happened.
- Here's the complete guide on how to run System Restore.
- http
/windows.microsoft.com/en-ph/windows7/restore-system-files-and-settings
- Once done do see if it would load normally.
Please do try these troubleshooting steps that may help.
- Start by doing a hard reboot, unplug the AC adapter then press and hold the power button for 20 seconds until it completely shut down then try to turn in back on.
- If it doesn't work do try to load Safe Mode, while the laptop is booting up repeatedly press on F8 until it load Advanced Boot Option and select Safe Mode.
- Once in Safe Mode do perform System Restore, restore it back to an earlier date or time before the problem even happened.
- Here's the complete guide on how to run System Restore.
- http
/windows.microsoft.com/en-ph/windows7/restore-system-files-and-settings- Once done do see if it would load normally.
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