My brand new few hours old hp pavilion laptop allowed me to set up & logon but the keyboard won't work. Do I take it back to t

Sandigoddard · Jan 13, 2016

My new pavilion laptop has a fault, I'm sure it is easy to fix and may be connected to Windows 10. Basically I can key in my pin and then the keyboard stops working. I can type away but nothing appears onscreen. Solution please

Laptop_Nerd · Jan 13, 2016

Hi,

Here are some troubleshooting steps that may help before taking it back.

http

/support.hp.com/ph-en/document/c04718479

If all these steps will not work that means you can take it back since a new laptop shouldn't be acting up like that.

Calum_ · Jan 27, 2016

Try and find a key with a picture of a keyboard on it (usually one of the function keys, could be F5) and hit that (might need to click that and shift or FN)

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My brand new few hours old hp pavilion laptop allowed me to set up & logon but the keyboard won't work. Do I take it back to t

Sandigoddard

Estimable

Laptop_Nerd

Splendid

Calum_

Estimable

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