Password problem with Dell and Windows 7

Chiggins

Estimable
Dec 27, 2015
3
0
4,510
My parents have an old Dell with Windows 7. They bought it used but they have been using it for over a year now. A couple days ago it started asking for a password to continue logging in.

I went in thru setup and there are no passwords listed to either change or delete so how can it possibly be asking for a password?! How do I get passed this screen?