Hey guys I think I have a real doozy here,
I bought an HP Pavilion 17 g119dx laptop for my mother for christmas. it came preloaded with windows 10 and she didn't want to have to learn a new operating system. So i went into bios and changed the boot directory to boot from the cd rom/dvd rom drive on the laptop. I restarted the computer and installed windows 7 home premium. Which I have never had any issues doing in the past.
After the install was complete I tried to connect to the internet and came to find out that during the install of the windows 7 the drivers for the ethernet and wlan were deleted. I went to hp's website to download the drivers and found out that they only have the drivers for the laptop I purchased for windows 10.
So I am looking to revert the computer back to windows 10 so that my mother can either use her computer or I can return it and find another option. HP wont help me do this unless I pay them $100. (which will be my very last option) If any of you kind hearted ladies or gents out there have any answers as to how I might accomplish this I would be most appreciative!!!!!
Thank you in advance for all of your time, help and efforts!!!
I bought an HP Pavilion 17 g119dx laptop for my mother for christmas. it came preloaded with windows 10 and she didn't want to have to learn a new operating system. So i went into bios and changed the boot directory to boot from the cd rom/dvd rom drive on the laptop. I restarted the computer and installed windows 7 home premium. Which I have never had any issues doing in the past.
After the install was complete I tried to connect to the internet and came to find out that during the install of the windows 7 the drivers for the ethernet and wlan were deleted. I went to hp's website to download the drivers and found out that they only have the drivers for the laptop I purchased for windows 10.
So I am looking to revert the computer back to windows 10 so that my mother can either use her computer or I can return it and find another option. HP wont help me do this unless I pay them $100. (which will be my very last option) If any of you kind hearted ladies or gents out there have any answers as to how I might accomplish this I would be most appreciative!!!!!
Thank you in advance for all of your time, help and efforts!!!