Windows 7 Install Missing CD/DVD Driver when installing from USB

solano · Dec 25, 2015

Greetings!

I recently bought an Acer V5-591G and I want to install Windows 7 on it. It doesn't have a CD/DVD drive. It has 2 USB3.0 ports and 1 USB2.0 port.

I made a usb install stick. But as soon as I start the Windows 7 installation it gives me an error saying: "A required CD/DVD drive device drive is missing".

When I click browse I cannot see my flash drive in the list. Only my hard drives. I tried both the USB2.0 and USB3.0 ports, but it gave me the same error.

Ubuntu live CD is able to boot wihtout problem. I used it to copy the windows files from the USB flash drive to the hard disk. The windows installation was able to find the drivers then, but later I got an error 0x300058 or something similar.

I tried the switch to a different USB port after cancel is pressed on the missing driver error message, but that also didn't work. I tried Intel's utility which adds USB3.0 support to a windows 7 installation, but that also didn't work. (Intel Install Creator).

Do you have any idea how to resolve this issue?

smorizio · Dec 25, 2015

make sure the usb stick of windows was make using microsoft iso to usb tool. some time 3 party tools can screw up the iso image. in the bios turn of csm and make sure legacy devices is on. with csm on the laptop wont boot right from a usb stick. as it a skylake laptop you have to download from intel the newest intel chipset drivers and do an advance install of the drivers.

solano · Dec 25, 2015

smorizio :

The problem is that on my working PC I have Windows 7 32 bit installed, but I want to install a 64bit Windows 7 on the laptop (which currently doesn't have anything installed). The Microsoft USB tool doesn't allow me to do that, so I switched to rufus. As for the drivers, doesn't the Intel Install Creator add the necessary drivers? And isn't it strange that the Windows installation can see the hard drives, but not the USB drives?

aldan · Dec 25, 2015

its not likely a driver problem.first you have to create a bootable usb.try imgburn to burn the iso.then boot into your boot menu and select the usb to boot from.should be clear sailing from there.make sure to back up anything you want to keep as going from 32bit to 64bit means a clean install,not an upgrade.

solano · Dec 25, 2015

aldan :

I am trying to do a fresh install on the laptop. I am just creating the usb boot stick on a 32 bit machine.

aldan · Dec 25, 2015

i couldnt find a simple yes or no answer for using imgburn to create a 64bit bootable usb on a 32 bit machine but i would give it a try.worst case scenario is find a friend with a 64bit machine and use it to create your iso.thinking back tho im almost sure ive done this with imgburn.

ffg7 · Dec 25, 2015

solano, how much ram is on that laptop? can have either 32bit or 64bit windows on it but 32bit will read max about 3.5gigs of ram. my downstairs tower has 32bit win7 on it even tho it has 4gigs of ram because of an old data recovery program not able to run in 64bit mode.

solano · Dec 25, 2015

To anyone who is having the same problem. I managed to solve it by making a windows 10 USB stick. Using it I divided my hard disk into two partitions. In one of them I installed windows 10. After that I copied the Windows 7 installation files to the empty partition and started the installation like a normal program. After the install was completed I formatted the partition where windows 10 was. After that I used msconfig to remove the windows 10 from the os chooser at boot time.

Thanks for the help

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