Asus notebook won't start on battery

JimR561

Estimable
Dec 22, 2015
1
0
4,510
Brand new Asus x553s. Charged it up and check that it was working. Unplug and take it to work and it won't start. Brought back home, plugged it in and pushed the power button and it shows fully charged and works again. Unplug and it continues to work on batter power as it should.

Once shut down and un-plugged, it won't start up on batter power, but just plug the adapter in for a split second and that prompts it to run normally.

Should I return this thing or is there a solution or update? I'm thinking there's an issue with the adapter plug and/or power button.