Keyboard Wrong Keys

Niika · Dec 15, 2015

Hi,

Recently my laptop has met with an issue that is troubling. Both my laptop's keyboard and external keyboard do not work. My laptop runs Windows 8.

When I click "Q" and "W", a search feature appears, but no alphabets are typed. When I click " R", a run program appears and when I click "D", the current tab I have closers.

This program also appears in other keys.

How do I fix it? The problem only appeared after I plugged in my external keyboard.

Thanks.

Laptop_Nerd · Dec 15, 2015

Hi,

Please do try these troubleshooting steps that may help in resolving the issue.
- Check keyboard language settings.
- Open Control Panel and look for Region and Language.
- Check all tabs if they are all set to United States.
- If that doesn't work, try pressing those following keys which are not working using your onscreen keyboard (Ease of Access look for Onscreen keyboard)
- Connect an external keyboard and see if the same problem will persist because if does you may need to consider on doing a complete Factory Reset cause it's a problem with your operating system.
- If all these will not work I would suggest replacing the keyboard itself.

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Keyboard Wrong Keys

Niika

Estimable

Laptop_Nerd

Laptop_Nerd

Splendid

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