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Mobile Tech Review Asus X401A wont turn on

Last response: in Laptop Tech Support
December 15, 2015 1:30:29 AM

adapter powering motherboard I got tester its power but nothing fan harddrive nothing

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Best solution

December 15, 2015 2:21:26 AM


Please do try these troubleshooting steps that may help in solving the issue.
- Do a hard reset first, remove the battery and AC adapter then press and hold the power button for 20 seconds then try to boot the laptop.
- Next is to test the AC adapter and see if it's supplying enough voltage or better yet try another AC adapter that has the same voltage.
- If there are lights on the laptop indicating that it's on connect and external monitor and see if you'll get any display from it and if you do press the Windows key + P at the same time and select Display Only then press Enter.
- If that will not solve the problem do reseat the RAM, remove them all for couple of seconds then put them back in making sure that they are seated properly into each slot.
- If all these will not work you may need to contact Asus support for a repair if it's still under the factory warranty.
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