- Dec 11, 2015
- 1
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- 4,510
My laptop is fairly new. I've had it for a little over three months; which means the free tech support has expired (go figure). I bought it knowing that I use my laptop basically all day every day, and even then the people at Best Buy said it should last me three or four years without problems. I take good care of it, keep it clean, shut it down every night, update it when necessary, and protect it with Viper.
I attempted to shut it down about a week ago, closed the lid, went to bed. When I woke up and turned it on it was still stuck on the shutting down screen. It's been like that since. I've let the battery die then turned it on again. Held the power button for ten seconds. I would pull the battery out and force it to shut down but I have no open access to the battery to remove it. No dice with any of these; it's still not working.
Please help! It's extremely inconvenient, and I feel like I'm missing a limb.
I attempted to shut it down about a week ago, closed the lid, went to bed. When I woke up and turned it on it was still stuck on the shutting down screen. It's been like that since. I've let the battery die then turned it on again. Held the power button for ten seconds. I would pull the battery out and force it to shut down but I have no open access to the battery to remove it. No dice with any of these; it's still not working.
Please help! It's extremely inconvenient, and I feel like I'm missing a limb.
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