Vizio LED TV & Sony A/V Receiver no-sound problems - HELP!

MediaMe2015 · Dec 11, 2015

Greeting! I have purchased a Vizio Smart LED TV(series M322iB1) and I got a Sony A/V 7.1 Receiver (STRDH-810 series). They both have ARC set-up on them using HDMI cable. I have the receiver already working for my other components: BluRay, Playstation-4, Roku3 and DVD player. They all work fine with the picture and sound quality, but whenever I just regularly watch TV, there is NO Surround/Multi-Channel Sound going through the receiver. The Vizio have the Digital Out set to 'Bitstream' and Analog Audio Out set on 'Fixed' in order to work a Home theater receivers. I checked both manuals numerous times to make sure I set them up right and YES they are. But the ONLY TIME my receiver works is when I have the TV's CEC set ON and Sound Control ON and both the TV and receiver's speakers plays together. I don't want to use the TV speakers just the receiver's. Has anyone had this same problem with their surround-sound receivers? If so, WHAT is going wrong with mine if anyone can help(I'm nearly at my wit's ends on this)? <:-\

americanaudiophile · Dec 11, 2015

There is usually an indication on the receiver display if the audio it is receiving is multichannel. Try different surround modes on the receiver if it reads multichanne. Try settings other than "bitstream" on the TV if it doesn't.. Sometimes the manuals are wrong. Set the TV speakers to OFF.

MediaMe2015 · Dec 11, 2015

americanaudiophile :

Hello back. Thank you for your response. Well yes the indicator/LCD screen on the receiver does show what sound is being channeled through it(A.F.D., Multi-Ch., C-STEX A, B, C, etc. surround sounds). I tried all those surround-sound settings - NO GOOD. The components I got it hooked shows what type of sound is being sent. The receiver's HMDI-CNTRL setting is set ON and my ARC setting is ON as well. I tried the 'Bitstream' & 'PCM' settings on the TV and that didn't work. I took both the TV's speakers and Surround Sound settings off AND even the Leveling settings just to see - NOPE that didn't work. The ONLY TIME the receiver does work is when I set the TV's CEC settings ON and Sound Audio Control ON, but BOTH TV AND Receiver's speakers are going now. The TV speakers would have a HIGHER volume setting than the speakers when I tune-it up. Again I DO NOT WANT to use the TV's speakers but just the receiver's and the 5.1 speakers I got(I'm waiting for my sub-woofer and other two Back-SS speakers to come in the mail).

MediaMe2015 · Dec 11, 2015

BINGO - I think I found it!!! It was the CEC-settings! But you're right, Americanaudiophile - the manual DIDN'T put much deeper details about that. It's WORKING GREAT now. The volume-indicator on both the TV and Receiver may shown abit off, but the TV speakers are totally OFF and only going through the receiver now. SWEET DIGITAL sound-quality. Thank you again, Americanaudiophile, for helping out though. ;-)

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Vizio LED TV & Sony A/V Receiver no-sound problems - HELP!

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