I reset my old laptop to give to my sister and after the reset we tried to do the windows 10 setup on it for her and it just keeps restarting and going over the same process again and again. It will turn on, show the acer logo and then go to the windows logo with the loading dots and then to the set up page where you set the language, location, time, etc. click next and it goes to settings (location, sharing, etc) we have clicked both use express settings and changing the settings to custom and it will always say its setting up with the blue screen and windows logo and then restart again.. wont boot into safe mode either..