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HP Laptop has Integrated HD Graphics Family and dedicated NVIDIA GeForce 820M video card

Tags:
  • Games
  • Graphics Cards
  • HP Laptop
Last response: in Laptop Tech Support
December 3, 2015 1:20:57 AM

I recently downloaded and tried to play GTA IV on my laptop but all it does is freeze and provide me an information that I am currently exceeding the maximum capacity of my graphic card, thus giving me an 800x600 screen in-game and a very low graphics quality.

Additional Information that the laptop has:
i3-4030U intel processor
6gB of RAM
Windows 8.1

DXdiag:
Display tab shows the Intel HD Graphics Family
Render tab shows the NVIDIA GeForce 820M

More about : laptop integrated graphics family dedicated nvidia geforce 820m video card

Best solution

a b U Graphics card
December 3, 2015 7:34:47 PM

Hi,

It seems like GTA IV is not set to run using NVIDIA processor. First start with installing the latest driver for NVIDIA.
- First uninstall the old NVIDIA driver from Device Manager.
- Uninstall from Programs and Features anything related to your graphics.
- Download and install the latest driver from NVIDIA.
- Here's the link: nvidia.com/download/index.aspx
- Reboot your PC once the driver has been installed.
- Once done open NVIDIA control panel and make sure to set GTA IV to run using NVIDIA processor.
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