complete keyboard failure on my inspiron 17r

April_5

Estimable
Dec 2, 2015
1
0
4,510
keyboard stopped working, not ribbon, not disabled, i cant f2 or f12 to check bios so its not loading at all
 
Solution
Hi,

Here are some troubleshooting steps that may help you identify the issue but it seems like a hardware problem to me.

- Check keyboard language settings.
- Open Control Panel and look for Region and Language.
- Check all tabs if they are all set to United States.
- If that doesn't work, try pressing those following keys which are not working using your onscreen keyboard (Ease of Access look for Onscreen keyboard)
- Connect an external keyboard and see if the same problem will persist because if does you may need to consider on doing a complete Factory Reset cause it's a problem with your operating system.
- If all these will not work I would suggest replacing the keyboard itself.
Hi,

Here are some troubleshooting steps that may help you identify the issue but it seems like a hardware problem to me.

- Check keyboard language settings.
- Open Control Panel and look for Region and Language.
- Check all tabs if they are all set to United States.
- If that doesn't work, try pressing those following keys which are not working using your onscreen keyboard (Ease of Access look for Onscreen keyboard)
- Connect an external keyboard and see if the same problem will persist because if does you may need to consider on doing a complete Factory Reset cause it's a problem with your operating system.
- If all these will not work I would suggest replacing the keyboard itself.
 
Solution