problems with amd radeon 8850m on dell inspiron 15r 5537

Roshma

Estimable
Dec 2, 2015
8
0
4,510
i work on this 3d modelling software called autodesk 3ds max....it used to work good...
recently...my lap got updated and so did the graphic driver....it got updated...from then on...3ds max wouldnt work...it opens up...but when i try to model, it says "amd driver stopped working and has recovered" and then the software hangs...i have to force close it....
what do i do?
i also uninstalled the driver update....still...i get the same message...
 

Roshma

Estimable
Dec 2, 2015
8
0
4,510


it said..my graphic card got updated...thats all that it said...here are the details

Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 - Intel(R) HD Graphics Family

Installation date: ‎12/‎2/‎2015 8:48 PM

Installation status: Succeeded

Intel Corporation Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 software update released in August, 2015

More information:
http://sysdev.microsoft.com/support/default.aspx

Help and Support:
http://support.microsoft.com/select/?target=hub
 

Roshma

Estimable
Dec 2, 2015
8
0
4,510
i uninstalled my 3ds max software....am reinstalling it now.....waiting to check if it works...
ill try your solutions if my software doesnt work even after me reinstalling it....
many thanks guys..
 

Roshma

Estimable
Dec 2, 2015
8
0
4,510
well...i reinstalled my software and the problem still exists....so ill go on with what you said....and before doing it is it necessary that i should uninstall all my other softwares used for modelling before i uninstall my amd driver???
really concerned about that part....bacuase last time...they tried to fix my driver...and all my softwares stopped working...and i had to reboot the whole system...like it was in day one....like when i first purchased my lap...