cannot connect internet

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rjbp31642

Estimable
Nov 22, 2015
1
0
4,510
I have tried all the usual connect options and cannot connect to the internet. Rooster and modem are fine. Keep getting a message saying 'cannot connect.' Do I need a major repair or what????
 
Solution
Laptop_Nerd
Hi,

Here are some troubleshooting steps that may help in resolving that issue.
- Start by uninstalling/reinstalling the Network adapter.
- Go to Device Manager and uninstall the Network adapter driver (Wired or Wireless)
- Reboot your PC once uninstalled and it should reinstall the driver automatically.
- Do try reconnecting once restarted and see if you can connect.
- If it won't connect still do try System Restore first, bring it back to an earlier date or time when it was working properly.
- If System Restore will not work try loading the PC into Safe Mode with Networking first and see if it will connect.
- And if all these will not work try contacting your ISP first and they can't solve the issue I would suggest to run a Factory Reset.
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Laptop_Nerd

Laptop_Nerd

Splendid
Aug 28, 2015
5,318
3
22,710
Hi,

Here are some troubleshooting steps that may help in resolving that issue.
- Start by uninstalling/reinstalling the Network adapter.
- Go to Device Manager and uninstall the Network adapter driver (Wired or Wireless)
- Reboot your PC once uninstalled and it should reinstall the driver automatically.
- Do try reconnecting once restarted and see if you can connect.
- If it won't connect still do try System Restore first, bring it back to an earlier date or time when it was working properly.
- If System Restore will not work try loading the PC into Safe Mode with Networking first and see if it will connect.
- And if all these will not work try contacting your ISP first and they can't solve the issue I would suggest to run a Factory Reset.
 
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