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H P notebook isn't charging even with a new battery and power supply

Last response: in Laptop Tech Support
November 8, 2015 8:26:14 AM

Internal power on HP notebook is not working even with we battery nd power cord. Went to 7% power and quit, even though lugged in. Is there a way to replace the internal power connection, or is it the mother board?

More about : notebook charging battery power supply

November 8, 2015 2:22:22 PM

Have you tried a different wall outlet? I think you may have a damaged DC jack does it feel loose at all?

If it does the DC jack will need to be replaced.
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