AMD driver problem!

weltschmertz · Nov 7, 2015

People please help me! I've searched through this site and I couldn't fine solution for my problem.
I have a laptop HP Pavilion dv7-4050em
OS: Windows 7 Home Premium 64-bit SP1
CPU: AMD Phenom II P920 Caspian 45nm Technology
RAM: 4,00 GB Dual-Channel DDR3 @ 532MHz
Motherboard: Hewlett-Packard 147B (Socket S1G4)
Graphics: ATI Mobility Radeon HD 4200 Series (HP)
ATI Mobility Radeon HD 5650 (HP)
CrossFire Disabled (not possible)
And of course I have a problem with my graphic card drivers. My laptop crushes every now and then. When I play games, watching movies, or just working it keeps crashing. I've tried a lots of drivers and none of them worked. Also, every time when I turn on my laptop I get the message kdbsync.exe stop working.
Please help me, I'm going to throw my laptop of the building

SBMfromLA · Nov 7, 2015

See if this works:

Uninstall the "AMD APP SDK Runtime" component

weltschmertz · Nov 7, 2015

Thanks! I've just unistalled "AMD APP SDK Runtime" component and I'll see if it's going to work.

I'll let you know

UPDATE 1: A whole day without turning off

Usually it turned off while I connect it to TV via HDMI (1920x1080) and watch movies in full HD.

UPDATE 2: I think that KODI is causing laptop to crush. I've just put a movie to watch and it crushed. Now I ned to figure out why is this happening because I'm using Kodi for a long time and didn't have any problems until now.

UPDATE 3: Finally! The AMD drivers are definitely causing a problem. Laptop is working but as soon as I plug it to watch a full HD movie it shut down. Just with the 1920x1080 resolution. Now, I need working drivers for my graphic cards. HELP!

SBMfromLA · Nov 8, 2015

If you're having problems... I recommend that you totally start over with your drivers... First get rid of your AMD drivers entirely... do it manually or use a Driver Cleaner... then restart your system... and reinstall AMD all over and skipping over the driver I mentioned before.

If I were in your situation... and continued to have problems... I wouldn't waste any more time trying to troubleshoot because it would just frustrate me more. I would back up any data I needed or wanted to keep... boot up my Windows Disk... go to Advance Options to reinstall... and DELETE my current partition.. because sometimes reinstalling windows on a corrupted partition would carry over the problems with a new reinstall... But... I would just totally delete that partition... create a brand new one... format and install Windows all over again... That is my end all be all... and that would take me only a day to complete... much better than spending a week trying to fix something that probably unfixable..

SBMfromLA · Nov 8, 2015

One thing to be aware of... it's possible that if you're running windows update... that specific driver could be reinstalled by Windows... so I would stop/hide all automatic AMD drivers from being installed by Windows Update as a precaution.

weltschmertz · Nov 8, 2015

Ok! Thank you. I'll definitely reinstall my Windows as you said. I'll let you know what happened

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AMD driver problem!

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