I have a Toshiba Satellite C55D-B5310 computer and it is not allowing me to open up CDs or DVDs to watch movies or look at pictures. tsstcorp cddvdw su-208fb driver this is what is not working. I have done everything you can think of. I have uninstalled and reinstalled the device, I have updated the drivers and anything else I can think of. I am running Windows 8.1 this issue started with 10 so I went back to 8.1 thinking that was the problem but that did not work. Thanks in advance for your help.